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Privacy Policy

Last Updated: January 7, 2025

At DentalPulse AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to maintaining HIPAA compliance and protecting your personal and health information.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

This information may include:

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

🔒 HIPAA Compliance

DentalPulse AI is committed to HIPAA compliance. We implement administrative, physical, and technical safeguards to protect Protected Health Information (PHI). Our AI phone system and data processing practices are designed to meet HIPAA requirements for dental practices.

We sign Business Associate Agreements (BAAs) with dental practices that use our AI calling services, ensuring proper handling of any PHI that may be processed through our systems.

3. Data Security

We implement industry-standard security measures to protect your information, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at support@dentalpulse.ai

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly for booking appointments). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

support@dentalpulse.ai