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Terms of Service

Last Updated: January 7, 2025

Welcome to DentalPulse AI. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By accessing our website at dentalpulse.ai, requesting a call loss analysis, booking a strategy call, or using any of our AI phone services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

DentalPulse AI provides:

🎯 Service Guarantee

3 Appointments in 7 Days or We Pay You $500

For qualified dental practices that implement our AI phone system, we guarantee a minimum of 3 new patient appointments within the first 7 days of activation. If this threshold is not met, we will pay you $500.

Guarantee Eligibility Requirements:

Guarantee claims must be submitted within 14 days of the 7-day measurement period.

3. User Obligations

Accurate Information

You agree to provide accurate, current, and complete information when using our services, including when filling out our audit form or booking calls.

Professional Use

Our services are designed for licensed dental professionals and practices. You represent that you are authorized to engage our services on behalf of your dental practice.

Prohibited Activities

You agree not to:

4. Payment Terms

Free Analysis

The call loss analysis report is provided free of charge as a complimentary service. No payment information is required to receive this analysis.

Paid Services

If you choose to implement our AI phone system or other paid services:

Automatic Renewal

Subscription services may automatically renew unless you cancel prior to the renewal date. You will be notified in advance of any automatic renewal.

5. HIPAA Compliance and Healthcare Data

🏥 Healthcare Compliance

DentalPulse AI is committed to HIPAA compliance for all services involving Protected Health Information (PHI).

Business Associate Agreement (BAA): For dental practices using our AI phone system, we will execute a Business Associate Agreement (BAA) as required under HIPAA. This agreement will govern how we handle, store, and protect any PHI processed through our systems.

Your Responsibilities:

6. Intellectual Property

Our Property

All content, features, and functionality of our services, including but not limited to:

are owned by DentalPulse AI and are protected by copyright, trademark, and other intellectual property laws.

Your Data

You retain ownership of any data you provide to us. By using our services, you grant us a limited license to use this data solely for the purpose of providing our services to you.

Feedback

If you provide feedback, suggestions, or ideas about our services, you grant us the right to use such feedback without compensation or attribution.

7. Disclaimer of Warranties

⚠️ Important Legal Notice

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to:

We do not guarantee specific results, revenue increases, or appointment volumes, except as explicitly stated in our written Service Guarantee.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless DentalPulse AI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

10. Service Modifications and Termination

Our Right to Modify

We reserve the right to:

Account Termination

We may terminate or suspend your access to our services immediately, without prior notice, for:

Your Right to Cancel

You may cancel your use of our services at any time by contacting us at support@dentalpulse.ai. Cancellation terms for paid services will be specified in your service agreement.

11. Third-Party Services

Our services may integrate with or link to third-party services, including:

We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.

12. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us at support@dentalpulse.ai to attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.

Binding Arbitration

If informal resolution fails, any dispute arising from these Terms of Service or our services shall be resolved through binding arbitration, except for disputes that may be brought in small claims court.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions or class-wide arbitration.

Governing Law

These Terms of Service are governed by the laws of the United States, without regard to conflict of law principles.

13. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

14. Communications

By using our services, you consent to receive communications from us, including:

Communications may be sent via email, SMS, or phone to the contact information you provide.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and DentalPulse AI regarding our services.

17. Changes to Terms

We may update these Terms of Service from time to time. Changes will be effective when we post the revised terms on this page with an updated "Last Updated" date.

Your continued use of our services after changes are posted constitutes your acceptance of the revised terms. Material changes will be communicated via email if you have provided your email address.

18. Contact Information

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

Email: support@dentalpulse.ai

Website: dentalpulse.ai

By using DentalPulse AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.